Your Password and Email Do Not Match Please Try Again or Reset Your Password

How to recover a Twitter account if you lost admission to the e-mail, phone number and password?

As i of the leading digital marketing companies, we do handle the Twitter accounts for several clients. In nearly scenarios, the clients will have a Twitter business relationship and they will hand over the login credentials to u.s.a. so that we tin can manage their account, share new posts regularly and denote visitor news to the audition.

Nosotros have come beyond a lot of scenarios where the clients have a Twitter account merely they forgot the username and password. Or, they lost access to the account itself and practice not know the email address used while creating the account. This can happen for many reasons. One of the most common reasons for losing access to a Twitter account is, the social media director or social media agency which was handling the Twitter business relationship changed or the company is no longer in talking terms with the previous social media agency. In UAE, you lot have the legal rights to demand the credentials from the previous social media bureau, provided the Twitter account was created past the agency for your company and you paid for such services.

There are chances that the previous social media agency no longer remember the login credentials or y'all don't fifty-fifty know who created the Twitter account and what email id was used while creating the account.

In this article, I will explicate how to recover a Twitter account if y'all no longer have access to the email id used for the Twitter account.

Try possible passwords

As the first step, endeavour logging into your Twitter business relationship using the credentials you can think of. Try all possible passwords used for your other social accounts. If the username / password combination is non right, Twitter will show that "The username and password you entered did non lucifer our records. Delight double-cheque and try again.".


Once you ostend that the passwords you lot have don't work, you tin start the standard password recovery process.

Recover your Twitter password using electronic mail, telephone or username

The first step is to endeavor recovering your password by entering the user name, e-mail address or telephone number. Become to the password recovery page on Twitter.

Try with the username kickoff. If y'all enter a valid username, Twitter will prompt you to enter the e-mail address associated with your account. If you lot provide the valid electronic mail, you will get a password reset link past email and you lot tin can proceed. Alternatively, yous tin try using the email address or phone number to recover the password.


If the email yous tried doesn't work, try other possible email ids including the official email address of the person who was handling your Twitter account in the by. Endeavour your luck with all possible e-mail addresses.

If none of them works, the next pick is to try possible telephone numbers. You can receive a Lawmaking to the phone and use that to recover the Twitter account.

"We plant more than one account with that phone number"

When y'all try to recover your Twitter account using the phone number, you may become this bulletin:

"We plant more than than one business relationship with that phone number"

Unfortunately, if you accept used the same telephone number for more than 1 Twitter accounts, you will not be able to recover Twitter account using the Phone number. In such cases, you lot volition take to try the final pick mentioned below.

How to recover the Twitter business relationship if you don't have access to the email address and phone number used in the business relationship

If you have an old business relationship with Twitter just don't have access to the email address or phone number used in the business relationship, the standard password recovery options will not work. In this case, your options are limited. This was the exact state of affairs with our client. Their Twitter account was created several years ago by one of their social media person, using his personal email id. And the client wasn't able to figure out which electronic mail id was used and which person had created information technology.

And so, if you are in a similar situation, here is how you lot go well-nigh it.

First, check if you tin can observe your business relationship using your Twitter username by visiting this page.


If the username yous specified matches a valid Twitter account, yous will be presented with an option to submit a support request to Twitter. Provide your email id and also a modest description explaining your situation. If the account yous are trying to admission belongs to a business, then use your official business email address, which will brand the process easier.

Equally soon as yous submit the in a higher place request, y'all will receive an auto response email. Since the email address you lot provided doesn't lucifer with your Twitter account, the response yous receive will wait something similar this:

"The email address used to file this request does not match the email on the account you lot mentioned "


The e-mail suggests yous to use your Twitter app on your mobile to update the email address on your profile and recover your account. But if you don't take a Twitter account configured on your mobile, then that option is also non going to work for you.

If your Twitter account represents a company or a registered business, you are lucky. Y'all can reply to the autoresponse email and explain your situation. However, be aware that you lot will exist able to follow that route only if the Twitter account represents a business account and you are using a business email address to recover it.

Remember to write a convincing email as a respond to the autoresponse. Hither is a sample format we used for our client:

Dear Twitter Team,

Thank you for the quick response to our email regarding the official Twitter account of our business "<Company Name>".

I am <Full Proper name>, brand manager at <company name> and is authorised to represent the company on the consequence regarding the recovery of the official Twitter business relationship (<twitter account user proper name>) of the company.

<Company name> is a registered company in <Country> (<Reg. No: >) with its head office at the following address:

<Company total address>

Our Twitter account <twitter business relationship user proper name> was created a while agone past our previous social media manager as our official business relationship for the company. The social media team which worked behind our social media initiatives have changed. We do non accept access to the Twitter business relationship any longer and do not have the options to recover using the default recovery mechanism provided past Twitter since we do not take access to the email and phone number used for creating the business relationship.

I request y'all to change the email address for the Twitter account to <new email accost> then that we can recover the account and start using information technology as our official Twitter account.

I hereby confirm that all the information provided above are true and accurate to the best of our knowledge.

If you accept whatsoever questions, kindly contact us at <telephone> or <email>.

Regards,

<Proper noun>

<Championship>

Once you send the email, relax and wait for email updates from Twitter. In i or two business days, Twitter volition become back to you with updates on your Twitter account. In our instance, they updated our client's Twitter account with the new email address we provided and we were able to recover the account using the standard account recovery process. Cheers to Twitter team.

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Source: https://www.spiderworks.ae/blog/how-to-recover-twitter-account-if-you-lost-email-and-password

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